Returns Policy
Original paintings and commissions cannot be returned, exchanged, or refunded. This is due to the potential risk of damage that may occur during transit back to me and would prevent the original artwork from being resold. Please contact me if you have any concerns.
I want to make sure that every customer who owns a piece of my art is 100% satisfied.
If your print or sticker arrives damaged, please contact me as soon as possible, including pictures of damage. I will do my best to resolve the issue for you as quickly as I can. Please contact me within 30 days upon receipt of the order.
Returns are accepted for unused, undamaged items. Buyers are responsible for return postage costs. After I have received your returned, undamaged item(s), I will process your refund. Again, please contact me within 30 days upon receipt of the order to process a return.
Packaging
All originals are shipped directly from my cozy little home studio.
I try to be as eco-friendly as I can be. I use as many repurposed and recycled materials in my packaging as possible. My goal in the near future is to have every inch of my packaging be 100% compostable and/or recyclable.
Each original painting is delicately placed inside a clear eco sealed sleeve that is certified compostable. The original is then wrapped in a 100% recycled acid-free tissue paper to prevent scratching during transportation. I then snuggle it in between two cardboard pads to prevent the original from bending and tie it like a present with a bow made of biodegradable twine. I use a naturally biodegradable alternative to bubble wrap to secure around the cardboard pads and then place the product inside a 100% recycled flat box. Each box is sealed with biodegradable cello tape or with recyclable brown kraft tape and is ready to be shipped!
All originals ship flat, not rolled.
All prints are shipped to you straight from the professional global printing company I use.
A few reasons why I use this drop-shipping technique is so you can get your prints faster and help the environment by reducing carbon emissions while allowing my prints to be accessible internationally.
Prints will be sent in protective, sturdy packaging, and may be shipped rolled or flat, depending on the size of the product.
All stickers ship untracked in stamped letter mail envelopes, including international mail.
Signature on Originals & Prints
All original paintings are hand-signed, dated, and titled on the back of the artwork.
Unfortunately, each print is not physically signed by me due to all of my prints being shipped directly from the printing company to you. Your print may contain a digital signature or no signature at all.
Materials
Originals are painted with Uni Posca acrylic paint pens on high quality, 100% pure cotton rag, 300lb cold pressed Kilimanjaro paper. All original paintings come unframed.
I use HahnemĂĽhle Photo Rag paper for all of my prints. HahnemĂĽhle Photo Rag is a heavy-duty (308gsm) matt paper made of 100% cotton rag with a natural white tone and excellent black saturation. This paper produces high-quality print reproductions.
Eco credentials:
- FSC approved or sustainably sourced paper
- Printed using water based inks
- Contains no plastic
Vinyl Sticker Paper:
Printed on a white premium adhesive film with a glossy weather resistant laminate to give your sticker a 2-4 year minimum outdoor life. This means they will hold up in rain, sun, snow, dishwashers, and microwaves. All stickers are printed on a PVC-free film that’s environmentally friendly. Make sure to apply your stickers at a temperate temperature and on a dry surface.
International Shipping
Yes, I ship original paintings internationally.
Yes! Due to my global fulfillment center my prints can be shipped to the following:
United States
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Brazil
British Virgin Islands
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Colombia
Congo
Cook Islands
Costa Rica
Croatia
Cube
Cyprus
Czech Republic
Côte d’Ivoire
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands
Fiji
Finland
France
French Polynesia
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guyana
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iraq
Ireland
Isle of Man
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macao
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
North Korea
Norway
Oman
Pakistan
Palau
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Poland
Portugal
Puerto Rico
Qatar
Romania
Russia
Rwanda
RĂ©union
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Vincent and the Grenadines
Samoa
San Marino
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Sint Maarten
Slovenia
Solomon Islands
Somalia
South Africa
South Korea
Spain
Sri Lanka
Sudan
Suriname
Swaziland
Sweden
Switzerland
Syria
Taiwan
Tanzania
Thailand
Togo
Tonga
Trinidad and Tobago
Tunisia
Turkmenistan
Turks and Caicos Island
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States Virgin Islands
Uruguay
Uzbekistan
Vanuatu
Vatican City
Venezuela
Vietnam
Wallis and Futuna
Yemen
Zambia
Zimbabwe
Yes, I mail out stickers internationally.
More Questions?
Feel free to send me a message if you have any further questions and I’ll get back to you as soon as I can!